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Workplace Violence Prevention: Liability Risks & Recommendations for the Dental Practice

September 20, 2019 @ 1:00 pm - 2:00 pm EDT

- Free

Welcome, Association of Dental Support Organizations (ADSO) Members!

Violence or abuse experienced in the workplace is a critical issue that many organizations face. Dental professionals are at increased risk for experiencing workplace violence due to their close contact with patients as well as working in an occupational environment marked by stress and burnout. It is imperative that dental offices be well educated and fully informed as they deal with this daunting topic. This course will review the topic of violence in the workplace, discuss steps that can be taken to prevent or diffuse its effects and most importantly, explain how to create and implement an effective workplace violence prevention plan. The purpose of this course is to provide dental professionals with
information so they may better recognize, address, and prevent violence in their workplaces.

Course Objectives:

      • Describe the scope of workplace violence in healthcare, including in the dental office
      • Recognize risk factors and hazards commonly associated with workplace violence
      • Review components of an effective workplace violence prevention program
      • Identify risk control techniques for organizational leadership and staff members to help increase workplace safety

    In order to earn CE credit for this event: Participants must (1) register, (2) attend the entire live event on 9/20/19 at 1pm ET, and (3) complete the post event survey evaluation. Only those who meet these requirements will be issued a certificate of completion. It is the responsibility of the participant to make accommodations for time zone.


    Jennifer Flynn, CPHRM, Risk Manager, Aon’s Affinity Insurance Services (Dentist’s Advantage)

    Ronald R. Zentz, RPh, DDS, FAGD, CPHRM, Dental Risk Control Consulting Director, CNA Healthcare



To register, please click here.

Note: Registration is required and ends 30 minutes prior to the webinar start time.

For additional information, you may contact Jennifer Flynn at Jennifer.Flynn@aon.com