ADA Lobbyist Conference
At the invitation of the American Dental Association, Gray McGinnis and Chris Borgerding traveled to Florida to participate in the ADA annual lobbyist conference. This annual conference is where state association lobbyists and many of their Executive Directors gather to discuss policy.
Gray and Chris had several meetings with staff and Executive Directors from various state associations. We conveyed our desire to work on policy issues that we both care about, like third-party payer reform and licensure. These intentions were very well-received, and we cultivated meaningful relationships.
The ADSO also participated on a panel with ADA staff outlining how organized dentistry and DSOs work together.
Tackling the Dentistry Staffing Shortage
Andrew Smith, Executive Director, ADSO
In the wake of the COVID-19 pandemic and amid what many have been calling “The Great Resignation,” dental practices have not escaped the staffing woes facing so many businesses today. A recent report from the Health Policy Institute noted that more than one third of surveyed practices were recruiting for dental hygienists or assistants. The same report found that of dentists who reported not having a full appointment schedule, one in three pointed to a lack of adequate staff as a significant factor.
DSOs are not immune to staffing issues and are facing the growing difficulty of finding and retaining skilled talent to keep their practices operating at full capacity and serve their patients’ needs.
The dental workforce shortage is a complex problem. Current dental hygienists and assistants are leaving the profession. Faculty shortages in dental auxiliary training programs mean smaller class sizes and waiting periods for individuals who want to pursue auxiliary training. The inconsistency in scope of practice for assistants and hygienists from state to state and lack of license portability can lead to frustration.
The ADSO recognizes the workforce shortage as a critical issue for members and is committed to finding solutions. We are pursuing policy changes to address inconsistencies in training and certification regulations, seeking license portability for dental professionals, exploring public-private partnerships to help expand training programs and increase DA and DH program faculty, and looking for ways to elevate the entire dental team – emphasizing the importance of their roles in improving overall health through oral health. We are establishing a broad-based taskforce to identify real solutions to this complex issue.
Strategies for dental leaders
DSOs are taking deliberate steps to attract, win, and retain top talent. “Unsurprisingly, one of the best ways to recruit and retain quality staff is by offering competitive compensation and benefits packages” said Emmet Scott, ADSO president. “DSO leaders are continuously reassessing their workplace environment, ensuring that it offers the support, community, flexibility and professional development team members expect and need.”
No one-size-fits-all solution
It is important to acknowledge there is no one-size-fits-all solution to the current skills shortage. Each DSO needs to assess its specific needs and determine the best course forward for their organization. Staffing shortages will remain a significant challenge, but the ADSO and its members are well-positioned to find real solutions.
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DSOs are Leading on Address Dentistry Staffing Shortage
Staffing woes are impacting businesses across America, and the dental industry is not immune to these issues. The Health Policy Institute (HPI) recently spotlighted these challenges, finding lack of adequate staff to be a significant reason why dentists reported not having a full appointment calendar. The dental workforce shortage is a complex problem, making it difficult to find and retain skilled talent to keep practices at full capacity and provide critical healthcare services for their patients.
“Workforce shortages were initially attributed to the COVID-19 pandemic. We now know that is just part of the story,” wrote HPI in its report. The reality is that there are a multitude of factors driving the staffing shortage, most important among them the growing trend of current dental hygienists and assistants leaving the profession, as well as dental auxiliary training faculty shortages, state-to-state inconsistencies in scope of practice for these professions, and lack of license portability.
Dental support organizations recognize that the workforce shortage is a critical one for its members and the patients they serve and are committed to finding solutions. Among the most important – taking deliberate steps to attract, win and retain top talent. “We’re looking for ways to elevate the entire dental team – emphasizing the importance of their roles in improving health through dental care,” said Andrew Smith, executive director of the Association of Dental Support Organizations (ADSO). That means ensuring competitive compensation, quality benefit packages, and the support, community and professional development team members expect and need.
Establishing a broad-based task force to identify real solutions to address these workforce shortages is a key priority of the ADSO, according to Smith. This will include identifying policy changes to address inconsistencies in educational programs and state regulations around licensure and certification, license portability for dental professionals, and exploring public-private partnerships to help expand training programs and increase DA and DH faculty.
“There’s no one-size-fits-all solution to this problem. It will require a multi-faceted, individualized approach that considers the unique needs, strengths and challenges facing each DSO as an organization. Commonsense solutions are out there, and ADSO and its members are well-positioned to find and implement them,” Smith said.
The Future of the Dental Industry: ADSO White Paper
The Association of Dental Support Organizations (ADSO) released a white paper, “The Future of the Dental Industry,” detailing 4 trends defining the evolution of dental economics during a time of accelerated growth across the field. Driven by factors such as COVID-19, technological advances, increasing inflation, an aging population, a tightening labor market and the ongoing transition from solo to group practices, the shifting dental landscape will require careful management and quick adaptation by practitioners looking to provide top quality patient care while also building and maintaining successful practices in the years to come.